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Industrial and workplace issues can be a major barrier to an injured worker returning to full or near full capacity in his or her preinjury job. Some of the specific problems that can occur include:
What you, the injured person, can do:
1. Initially discuss the work capacity certificate with your NTD, ensuring that you and potentially, your employer have clear information about what you can and can't do with specific duties, hours of work, travelling times, rest breaks, lifting capacities etc.
2. Attempt to discuss with your supervisor or return to work coordinator. If there are difficulties with communication encompassing a lack of understanding or acceptance, suggest the employer or RTW coordinator discuss with your NTD.
3. If there is an externally appointed rehabilitation provider discuss your concerns with your case manager with view to getting your case manager to discuss concerns with both your NTD and the employer. Your rehabilitation case manager should be promoting communication and be helping to facilitate an agreed plan.
4. If the externally appointed provider (usually appointed by the agent or your employer)does not appear to be listening or acting on your, your NTD's or other treatment providers concerns, consider changing providers to one of your choice. You have the choice within current Workcover guidelines.