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Home » Other Stakeholders » CTP Information » Role of the Motor Accidents Authority (MAA) NSW » Guides for Health Professionals Working within the CTP Scheme

Guides for Health Professionals Working within the CTP Scheme

 

 

Health service professionals working with people recovering from injury have an important role in the NSW CTP Scheme. The MAA is committed to keeping healthcare professionals informed of the expectations for delivering services in the CTP Scheme.

 

We have listed the type of information available:

 

Rehabilitation Communication Procedures

The Rehabilitation Communication Procedures for the NSW Motor Accidents Scheme (November 2010) are designed to assist communication between rehabilitation service providers and CTP insurers about the rehabilitation of people injured in motor vehicle accidents. 



Reasonable and Necessary Treatment


There are Guides of the following topics:


  • Providers guide to decisions on Reasonable and Necessary Treatment, Rehabilitation, and Attendant Care 
  • Insurers guide to making decisions on Reasonable and Necessary Treatment, Rehabilitation and Attendant Care 

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Guidelines for Providing Treatment in the NSW Motor Accidents Scheme


Psychologists & Counsellors


A guide for psychologists and counsellors to providing treatment in the NSW Motor Accidents Scheme is designed primarily for use by service providers involved in the delivery of psychological and counselling services. It was developed in collaboration with CTP insurers and a group of service providers working in the CTP scheme. The guide provides a framework for the provision of these services under the Motor Accidents Compensation Act. The guide can also be used by insurance staff in their decision making processes about treatment requests.

The initial and review plan templates below can be used by service providers for requesting treatment approval. Service providers should check the reporting requirements with individual insurers before submitting the plans.

 

The Guidelines include: 

  • A guide for psychologists and counsellors to providing treatment in the NSW Motor Accidents Scheme 
  • Psychological/ Counselling Management Plan - Initial 
  • Psychological/ Counselling Management Plan - Review 
  • Psychological/ Counselling Management Plan - Initial 
  • Psychological/ Counselling Management Plan - Review 
  • Psychologists and counsellors: frequently asked questions

 

Chiropractor


  • A Chiropractor's Guide to the Scheme 
  • Notice of Commencement of Chiropractic Care form 
  • Review of Chiropractic Care 

 

Physiotherapist


  • A Physiotherapist's Guide to the Scheme 
  • Notice of Commencement of Physiotherapy form 
  • Review of Physiotherapy form 

 

Osteopath


  • An Osteopath's Guide to the Scheme 
  • Notice of Commencement of Osteopathy form 
  • Review of Osteopathy form 

 

Therapist


  • A Therapist's Guide to the Scheme  
  • Notice of Commencement of Therapy form 
  • Review of Therapy form 

 

 

Whiplash Guidelines

 

Guidelines for the Management of Acute Whiplash-Associated (WAD) Disorders  2nd Edition 2007. The 2nd Edition of the MAA guidelines were released in October 2007.

The guidelines are relevant when an adult experiencing neck pain after a recent motor vehicle accident consults their general practitioner or health professional. They provide recommendations for the best possible management of acute WAD in the first 12 weeks following a motor vehicle accident.

 

Below are the new guidelines and all related publications:

 

  • Guidelines for the Management of Acute Whiplash-Associated Disorders for Health Professionals 2nd Edition 2007 
  • Summary Guidelines for the Management of Acute Whiplash-Associated Disorders for Health Professionals 2nd Edition 2007 
  • Compulsory Third Party Claims Guide for the Managaement of Acute Whiplash-Associated Disorders 2nd Edition  
  • Your Guide to Whiplash Recovery in the first 12 weeks after the accident 
  • (Arabic) Your Guide to Whiplash Recovery in the first 12 weeks after the accident 
  • (Chinese) Your Guide to Whiplash Recovery in the first 12 weeks after the accident 
  • (Vietnamese) Your Guide to Whiplash Recovery in the first 12 weeks after the accident 
  • MAA Whiplash Guidelines - GP Summary 
  • Technical Report Guidelines for the Management of Acute Whiplash-Associated Disorders 2nd Edition 2007 

 

Printed copies of the Consumer Guidelines; Summary Guidelines; Compulsory Third Party Claims Guide and the GP Summary are available by contacting the MAA's Claims Advisory Service by email at cas@maa.nsw.gov.au or phone 1300 137 131

 

 

Neuropsychological Assessment Guidelines effective 1 May 2013


The Neuropsychological assessment of children and adults with traumatic brain injury: Guidelines for the NSW CTP Scheme and the LTCS Scheme, 2013 provide a reference for all parties with an interest in neuropsychological assessments for CTP claimants and LTCSA participants.

 

The Guidelines aim to ensure that assessments are arranged and conducted in a manner that:

  • maximises the usefulness of assessment data and reports for the injured person with TBI and other parties
  • minimises the occurrence of multiple neuropsychological assessments
  • decreases costs by reducing the need for multiple assessments
  • assists parties to identify and report on TBI within the CTP and LTCS Schemes
  • limits the inconvenience to injured people by minimising the number of assessments.

 

There are significant differences in the neuropsychological assessment of children and adults, and in the assessment of mild TBI compared with moderate to extremely severe TBI. These Guidelines highlight the differences and related approach to conducting assessments. The Guidelines include FACT SHEETS for all parties as well as the Neuropsychological assessment notification (NAN) form which is to be completed and distributed by the party arranging the assessment. The NAN is an interactive form which can be completed electronically and saved for electronic distribution, or printed for manual completion.

  • Neuropsychological assessment of children and adults with traumatic brain injury: Guidelines for the NSW CTP Scheme and the LTCS Scheme, 
  • Neuropsychological assessment notification form 


Fact Sheets for:

  • The injured person, relatives and significant others 
  • Psychologists and other health service providers 
  • Solicitors, CTP insurers and LTCSA staff 
  • The party arranging the assessment 

 

Adherence with the Guidelines will ensure that requests for neuropsychological assessments for CTP claimants and LTCSA participants are conducted only when necessary to inform rehabilitation programs and monitor recovery. Requests for assessments contrary to the Guidelines may be considered unreasonable.

 

* All parties are required to apply the updated 2013 Guidelines from 1 May 2013.

 


Anxiety Publications

The Injury Strategy Branch is currently reviewing all publications relating to the management of anxiety following a motor accident. These were published in 2003.

 

 

Other resources for Health professionals:

 

  1. Health Professionals should follow the link to ‘A guide for psychologists and counsellors to providing treatment in the NSW Motor Accidents Scheme’ for current information on providing services in the CTP Scheme.
  2. The Australian Centre for Posttraumatic Mental Health publishes a range of  Fact Sheets for people who have gone through a traumatic event, or are close to someone who has, and are looking for help to cope with the experience.  A guideline Information for People with Acute Stress Disorder and Posttraumatic Stress Disorder, 2007 is based on the latest research and includes a summary of treatment recommendations given to health practitioners.  Copies of the full set of Guidelines, this booklet and a brief guide for practitioners are available online www.acpmh.unimelb.edu.au

 

 

Other guides

 

  • Case management in the Motor Accidents Scheme 
  • Care and Support Services Communication Procedures for the NSW Motor Accidents Scheme 
  • Treatment, Rehabilitation and Attendant Care Guidelines for Currently Licensed CTP Insurers (September 2006) 
  • Guidelines for levels of attendant care for people with spinal cord injury 

 

The injury Strategy Branch is currently reviewing the following publications:

  • Matching Client's Needs (This is located on the LTCS Attendant Care Resources page)
  • Information for Medical Practitioners
  • Managing Acute Low Back Pain - Insurer's Guide

 

To access this information call the MAA Claims Advisory Service on 1300 137 131 or visit the MAA website

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